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Product Description

A Top Quality, British Made Toilet Seat made to your specifications

Hand Made from moisture resistant MEDITE MDF, ideal for bathrooms
Easy Clean
Hard wearing
Available with Chrome or Gold Hinges
Choice of Quality Metal Bottom Fixing standard or soft close quick release hinges ( These are not top fixing )
Matches finishes for all Aquacloak Bath Panels
PVC Vinyl wrapped for a perfect non fade finish
Manufactured in the UK
Certifications: FSC - Wood from sustainable forests, CARB2 Compliant
24 Month Guarantee

Frequently Asked Questions

Question: What measurements do I need from my existing toilet seat?
Answer: For a ideal fit, measure the width & length of your existing toilet seat and the gap between your hinge holes on the toilet pan.

Question: The seat doesn't fit my toilet?
Answer:  Please be sure of the measurements of your toilet before ordering as we cannot accept returns on toilet seats for hygiene reasons.

Question: What can I clean my toilet seat with?
Answer:  We recommend using a mild hand soap and water when cleaning the seat.. This will help maintain the original finish.

Question:  How do I know if I have bottom fixing hinges?
Answer: If you can access underneath the hinge holes on your toilet pan, then this seat is perfect for you.

IMPORTANT INFORMATION REGARDING TOILET SEATS
Hygiene and safety are important to us and our customers, so for hygiene reasons, we cannot accept this back as a return unless it has a fault..

Specifications

Colour

Various

Brand

AquaCloak

Product Code

AQTSBESPOKE

Weight

10kg

Customer reviews

(1 Customer reviews)

Write A Review

5 Stars

100%

4 Stars

3 Stars

2 Stars

1 Stars

Fantastic Service

Sent them a template of my toilet seat and within 10 days I have received a really high quality seat back that fits perfectly. Highly recommended.

Frank Lowe | Carlisle | October 2019

Delivery & Returns

Free UK Mainland Delivery on Orders Over £49

Enjoy FREE UK mainland delivery when you spend over £49.
Orders under £49 are charged at just £3.99.

We can deliver your toilet seat to your home, workplace, a neighbour or a relative—whatever is most convenient for you.

Fast Dispatch & Delivery Times

Most of our toilet seats are in stock and we aim to dispatch immediately.
In some cases, delivery may take up to 1 week from the date of order.

To keep you updated, please provide a valid email address and phone number at checkout. This helps the courier contact you if they have difficulty locating your address.

Once your order has been packed and dispatched, you will receive a tracking email so you can follow your delivery’s progress.

We use strong, protective packaging designed to ensure your toilet seat arrives in perfect condition.

You are welcome to collect from our Kent warehouse, but please contact us beforehand so we can confirm your order is ready.

Damaged, Missing or Incorrect Items

Reporting Damaged Items

If your order arrives damaged, please email clear photos of the damage along with your order number to info@toiletseatstore.co.uk within 72 hours of delivery.

Claims made after 72 hours cannot be accepted as transit damage.
Items that have been fitted or attempted to be fitted cannot be claimed as transit‑damaged.

Please do not arrange your own return unless you refused the delivery. We will handle the return process and provide instructions.

Incorrect or Missing Items

If you have received the wrong item or something is missing, please email info@toiletseatstore.co.uk within 48 hours with:

A clear photo of the item you received

A photo of the packaging label showing the product code

Do not arrange a return yourself—we will organise the correct process for you.

We are committed to resolving any issues quickly and efficiently.

Returns Policy

For hygiene reasons, toilet seats are non‑returnable once the plastic hygiene seal has been removed.

You can inspect the seat for damage or discrepancies without breaking the seal by carefully opening the packaging and removing the seat while keeping the seal intact.

If you need to return an item, please use an insured courier service and send it to:

Unit 1 Manor Farm
Lower Rainham Road
Gillingham
Kent
ME7 2XH

Please include your name and order number so we can process your return promptly.

All returned items must be undamaged, unused, and in their original, undamaged packaging.
Refunds will be issued minus the original delivery cost.

1 Customer Reviews

Bespoke Toilet Seat ( All Finishes )

Name: Bespoke Toilet Seat ( All Finishes )
Brand: AquaCloak
Price: 185.39 GBP
Availability: InStock
Rating: 5 (1 reviews)

Product Code AQTSBESPOKE

Colour / Finish

Style

Hinge Type

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Enter Width and Length of Seat in millimetres

Free UK Delivery - On orders over £49 otherwise £3.99

Money Guarantee
30 Days Money Back

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Shopping with Toilet Seat Store

Delivery & Returns

Free UK mainland delivery on orders over £49

£3.99 Standard UK mainland delivery on other orders

Tracked Email update when your order is dispatched

When will my order arrive?

Most toilet seats are in stock and we aim to dispatch promptly. Some orders may take up to one week from the order date. Once your parcel has been packed and dispatched, we will email you tracking information.

Please enter a valid email address and phone number at checkout so the courier can contact you if needed. You can choose a convenient delivery address, such as your home or workplace.

Something wrong with your delivery?

If an item arrives damaged, incorrect or incomplete, email info@toiletseatstore.co.uk with your order number. Photos of the item and packaging label help us resolve the issue quickly.

Please contact us as soon as possible and keep the packaging while we investigate. We ask that transit damage is reported within 72 hours, and incorrect or missing items within 48 hours, where possible. These reporting requests do not affect your statutory rights.

Please wait for our instructions before arranging a return yourself.

Changed your mind?

For an eligible online order, tell us within 14 days of receiving it if you wish to cancel. You then have a further 14 days to return it.

Please keep the hygiene seal intact.
Where a toilet seat is supplied sealed for hygiene protection, opening that seal after delivery may remove the right to return it simply because you have changed your mind. This does not affect your rights if the item is faulty, damaged or not as described.

You can inspect the packaging and seat while keeping the hygiene seal intact. Please check the seat's measurements and fixing positions before fitting.

How to return an item

Email us before sending a return. Include your name and order number inside the parcel, pack the item securely and use a tracked, insured courier for a change-of-mind return.

Returns address Toilet Seat Store
Unit 1 Manor Farm
Lower Rainham Road
Gillingham, Kent
ME7 2XH

For an eligible cancellation of the complete order, we refund the item price and any standard outbound delivery charge paid. The customer pays return postage for a change-of-mind return. If the item is faulty or we sent the wrong item, contact us so we can arrange the appropriate solution.

Prefer to collect? Collection from our Kent warehouse may be available. Please contact us first so we can confirm your order is ready.

Worldwide Delivery Now Available

a Royal Mail Tracked and Signed Service

Our toilet seats are now available worldwide! Just enter your country whilst going through the checkout and we will calculate the cost for you.