RETURNS
Due to hygiene reasons, toilet seats are non-returnable if the plastic seal has been removed from the seat. You can check toilet seats for damages / discrepancies without removing said seal quite easily by carefully opening the packaging, making sure it can be resealed and resold if necessary and then remove the seat from the packaging without breaking the seal.
If you need to return your item then please use an insured courier service and send to Unit 1 Manor Farm, Lower Rainham Road, Gillingham, Kent. ME7 2XH. Please include your name and order number so that we can process the return. All returns must be undamaged and resalable in original undamaged packaging. All refunds will be minus the original delivery cost.
Please note: You have 7 days from receipt to return any unwanted goods and there is a 20% restocking fee which will be deducted from the refund value.